Positive: Professionalism, Punctuality, Quality
I was searching for a company to come out and maintenance our aerobic system. We had saw recommendations for other well known companies but I wasn't interested in getting my eyes poked out so I took a shot in the dark and called San Aerobic. I am glad I did! Kris seemed very honest, knowledgeable and professional. I appreciate his time to go over everything with us and made sure we understood. I trust our system is in good hands. I would definitely recommend San Aerobic if you are looking for honest people!
Positive: Professionalism, Punctuality, Responsiveness, Value
Kris was knowledgeable and efficient in his work. I had another service prior to my going with San Aerobic which never seemed to arrive when I was at home. Kris was on time and prepared to answer my questions. Highly recommended!
Absolutely wonderful care by friendly, attentive people.
Camille came out last week to inspect our septic system an informed mi esposa that we had a lot of roots growing into the tanks. He recommended having them pumped (see my separate review for RW Septic Service) after which he would return. He was very punctual both times. The second visit, he was very thorough and removed all roots from inside the tanks. He also went around the perimeter of the tank system to break up additional roots and poured out some ZepĀ® Root Kill to prevent future root growth. He was very friendly and helpful, and educated me about our septic system. He recommended flushing one container of ZepĀ® Root Kill down the toilet nearest the septic system to prevent growth of roots inside the tank, should they find their way in there. He also recommended pumping the tanks every three years, to prevent any problems, such as requiring that he suit up and have to enter the tank (which is very expensive). His price was as estimated: $250. HIGHLY RECOMMENDED!
After being told by several other companies that our traditional septic tank system would have to be replaced based on its age, Camille and Kris at San Aerobic took the time to troubleshoot the problem. They were able to find a simple solution to our problem and repair it, which saved us thousands of dollars. When the repair was complete, they said that it hadn't been as extensive as they first thought and actually charged us a couple of thousand dollars LESS than their own original estimate. This company knows customer service, has integrity, and have earned my business forever. They showed up when promised, kept us informed at all times, and did topnotch work in a timely fashion. Very refreshing to know there are still honest businesses out there.
Chris is the best! Not only responsive and very professional but he will not screw you over and recommend things you don't need. I would skip getting quotes from multiple companies and just go straight to these guys. They have my business for life.
Could not have asked for better service, professionalism and diagnostics. Camille was the best. Will recommend and use San Aerobics for all my septic tank problems. Thank you camille
Despite having a full schedule, Camille called the moment he was able to come make a repair to my septic line. He and Jacob not only repaired the line, they buried it and fixed a couple mistakes made by the installers. By the time they were done, the area looked better than it ever had. Both were friendly, and happy to explain what they were doing and why. I truly feel they had my best interest at heart.
Fantastic business and wonderful workers I've met two so far and they've always been courteous, on time and reasonably priced. I have a contract for inspections on my aerobic septic system and they've serviced it on multiple occasions, once saving me what could of ended up costing thousands of dollars by being thorough ! Highly recommend !
I have a lift station at my home with a regular pump that had stopped working and is needed for my entire home plumbing. I've gone through several other septic service businesses and typically get told it'll take at least another day before someone can come out. I needed a pump service along with someone to see what was wrong with my pump. Kris was so fast to offer help and service the same day as well as provided me with better options for my home. Ultimately, he found the problem and fixed my problem the same day. I was so grateful. Would absolutely recommend
Very honest and reliable , have a service contract with San Aerobic and have been very pleased with the service and maintenance.
Chris, Camille and their crew came out to our property in Wimberley today to install a pump, pump alarms and to replace some damaged sewer pipes from our main house. They were prompt, professional and communicated throughout the project what they were doing. I am very pleased with the quality of their work and recommend them
highly. You will not be disappointed.
Great service and very responsive! Great company!!